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Continue to ChatWhen people are really suffering, and we know they're suffering, that question can be a very difficult one. Inadvertently, I think without anyone meaning it, it communicates a lack of empathy. - Sheryl Sandberg from https://whatsmyquote.com/quote/when-people-are-really-suffering-and-we-know-they-re-suffering-that-question-can-be-a-very-difficult-one