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Continue to ChatWhat we have begun to learn in Chicago is they do a lousy job of investigating( those complaints), you can't use their bad performance as evidence to say the complaint was unfounded. The problems begin to compound each other. - Samuel Walker from https://whatsmyquote.com/quote/what-we-have-begun-to-learn-in-chicago-is-they-do-a-lousy-job-of-investigating-those-complaints-you-can-t-use