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Continue to ChatThe differences in customer complaint behaviour between loyal customers and first comers in the retail banking industry: The case of Turkish customers - https://avesis.akdeniz.edu.tr/yayin/b6a13d96-2102-48be-814c-dafd51f1985e/the-differences-in-customer-complaint-behaviour-between-loyal-customers-and-first-comers-in-the-retail-banking-industry-the-case-of-turkish-customers