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Continue to ChatStudy shows consumers value human-like communication from brands via The Drum - https://www.thedrum.com/news/2018/11/20/study-shows-consumers-value-human-communication-brands
Study shows consumers value human-like communication from brands via The Drum - https://www.thedrum.com/news/2018/11/20/study-shows-consumers-value-human-communication-brands