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Continue to ChatOur study shows that satisfaction scores patients give their physicians are influenced by factors other than just the patient-physician relationship. Until we determine how to control for these other factors, we should be very cautious about using satisfaction scores to make comparisons between different physicians. - Christopher Jones from https://whatsmyquote.com/quote/our-study-shows-that-satisfaction-scores-patients-give-their-physicians-are-influenced-by-factors-other-than