Send the following on WhatsApp
Continue to ChatNegotiation Tactics 101: Start With Emotion https://www.quickanddirtytips.com/qdtarchive/negotiation-tactics-101-start-with-emotion/
Negotiation Tactics 101: Start With Emotion https://www.quickanddirtytips.com/qdtarchive/negotiation-tactics-101-start-with-emotion/