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Continue to ChatHow friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'. - Jeffrey Gitomer from https://whatsmyquote.com/quote/how-friendly-are-your-companies-first-words-just-try-this-start-all-conversations-with-customers-using-one-of