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Continue to Chat*How should we improve our product?* Keep talking to all your clients, all the end-users, not just the client to whom you sold it. I’ll tell you a story. When we launched Naukri, it was a very simple job listing product, we were taking jobs from newspapers and putting them up on our site in a prescribed format. And then slowly slowly people kept coming and requested to put up jobs and then we raised venture capital and hired a field sales force. And the field sales force went out and met prospective clients. What we did was, we built a yahoo group, that time there was no WhatsApp. It was an email group of all the salespeople, all the tech and product people and the top management. And we told the salespeople that when you go out on sales, whatever the client says just put out bullet points in the group. So, in the beginning all the product ideas were ours, but post-2001, all the product ideas came from customers. The customers tell us what the gap was what they wanted and we just did that. That’s how there was continuous improvement in the product, _--Sanjeev Bikhchandani, Founder and Executive Vice Chairman Info Edge (INDIA) Ltd_ Connect with Sanjeev Bikhchandani today: https://www.bigshyft.com/champions/speaker/sanjeev-bikhchandani